Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What you'll need to do is to go into the start menu, settings (control panel) then devices/printers. Click the canon, and delete it (remove device).
Reboot the computer
then reinstall the latest driver from here: http://www.canon.ca/inetCA/en/serviceDetail?directLink=Y&mid=6371B031&type=D