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Nathan, Engineer
Category: Printers
Satisfied Customers: 24483
Experience:  Computer networking/repair. 12+ years experience.
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Own a canon 4770n all in one. Upgraded computer to windows

Customer Question

Own a canon 4770n all in one. Upgraded computer to windows 10. Everything works except scanning. How do I get upgrade for 4770 that will allow it to scan once more?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

What you'll need to do is to go into the start menu, settings (control panel) then devices/printers. Click the canon, and delete it (remove device).

Reboot the computer

then reinstall the latest driver from here: