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Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11697
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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My scanner does not work with windows 10. it is an Epson

Customer Question

My scanner does not work with windows 10. it is an Epson perfection v500.
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can assist you with your question.

Instead of using the software that is on the disk (since it is probably outdated), please use the most current version of the software, which is compatible with Windows 10. I will give you a link to it below. Before doing this, make sure there is no Epson software currently installed. To do that, go to your control panel, and installed programs. If you see a partial install there, right click and select uninstall. Then download and install the new software:

Please let me know if you have any questions.