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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Epson xp800 suddenly started giving me Paper Jam or

Customer Question

My Epson xp800 suddenly started giving me Paper Jam or cassette #1 is empty errors when I try to print. I never use cassette 1. I have letter size paper in cassette 2.
I went to settings and selected Cassette #2 Letter size as the default but I still get the errors. Help please!
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for using JustAnswer.

What is the operating system of your computer?

for eg: windows 7, windows 8 etc.