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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I keep getting an error message on my computer saying "user

Customer Question

Hello, I keep getting an error message on my computer saying "user intervention needed" and cannot seem to fix it to allow me to print
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you choosing JA for your support needs. Sorry for the issue. I need to ask a few questions of you to get a better grasp of the issue.

What was the Printer doing when this first happened? Is this the first time that this has occurred?