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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My deskjet 6940 won't print. The carriage is locked in the

Customer Question

My deskjet 6940 won't print. The carriage is locked in the leftmost position and can't be moved. Unplugging it and waiting for a couple of minutes doesn't help. It had a paper jam which has been removed. There is adequate paper.
Submitted: 1 year ago.
Category: Printers
Expert:  Md. Sadique replied 1 year ago.

Hello and thanks for your question.
Does the Power light and the Resume light on the front of the printer blink in unison ?