Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Unfortunately this error indicates a hardware problem,
specifically, it is the result of a bad printhead (or the logic board that controls it).
The head is a "wear item" that fails with age/use, however these printers are designed for a service life of up to 3 years.
If you are still under the 1 year factory warranty, your best recourse here is to call epson at(###) ###-####to file a replacement claim, and they will send you a new printer.
If you've had it for more than a year, let me know and I'll explain a bit more about options for you.