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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Used printer 2 days ago & everything was fine then, suddemly

Customer Question

used printer 2 days ago & everything was fine then, suddemly printer will not print. I have checked all connections & even bought a new box of 4 (1 blk, & 3 color) & still can not print. I am not what you call totally computer literate but I do have some knowledge. Right now I am totally frustrated. Please help. Thank you.
Submitted: 1 year ago.
Category: Printers
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

When you attempt to print something, are you given any type of error message or does it simply not print?

I will be standing by.

Thank you,