How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Printer screen says;- Ink cartridge problem. The following

Customer Question

Printer screen says;-
Ink cartridge problem.
The following cartridges appear to be missing or damaged.
Refer to status screen on your computer for details.
Turned printer off and on.
Removed and replaced cartridges.
Have never seen status screen on computer, do not know how to access it.
Tried on-screen help , it did not!!
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Can you tell me, if it is HP Photosmart plus B209 or B210 ?

Customer: replied 1 year ago.
Replied before b209a
Customer: replied 1 year ago.
I just removed and replaced toners for the third time and an alignment page printed
Thank you