Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Which cover exactly did you check? There are a few that can be referred to as the inner cover.
Ok that is not the cover this normally refers to at least I do not think from what you described it is the cover, open and close the copver pointed out in this image:
You may want to clean the entire area around the cover as well.
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