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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a relatively new HP Officejet Pro 6830 printer. I am

Customer Question

I have a relatively new HP Officejet Pro 6830 printer. I am on my second set of ink and everything has worked fine. I still have a little ink left but aa of a suden I get a message on the printer "problem with printhead Oxc19a0003. I have gone to the troubleshooting area but that did not work What do I do.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Mervin.

When was the printer purchased?