How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37475
Experience:  Troubleshoot printers, scanners, etc.
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I had Windows 7 when I had Brother printer MFC J470DW

Customer Question

I had Windows 7 when I had Brother printer MFC J470DW installed. The technician suggested I get Windows 10. I did. Nothing but trouble and I pushed the wrong button and lost the driver. I cannot find help -the Office Depot said there wasn't any CD for this printer and Windows 10. I am not very knowledgeable about electronics. What can I do to get this printer to work?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.


I'm sorry about the issue. Please click on the website below:

, then there, click on the option Agree to the EULA and Download in order to download and install the printer driver / software for your Windows 10 computer.

Please reply at the box below to continue troubleshooting. Thank you.