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Have a Samsung C640 wireless printer have just printed off 1…

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Have a Samsung C640 wireless...
Have a Samsung C640 wireless printer have just printed off 1 boarding pass and now it won't print anymore keeps saying "printer is not available" not the first time it has happened.
Submitted: 2 years ago.Category: Printers
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Answered in 4 hours by:
12/10/2015
Technician: Russell H., Printer and Office Tech replied 2 years ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,754
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Try a reset of the whole printing system:

- shut Off the printer.

- shut down the computer.

- if there is a network router, turn it Off or pull the power plug on it also.

- wait 10 minutes.

- plug in the router or turn it On again, wait 2 minutes for it to initialize.

- turn On the printer, and wait 2 minutes for it to initialize

- turn On the computer.

- when it has started up and logged in, try printing again.

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Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,754
12,754 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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