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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have Macbook Pro connected by "cable" to Artisan

Customer Question

Have Macbook Pro connected by "cable" to Artisan 837......want to scan docs but keeps saying check connections, which I have
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Please cancel my have my MC details .....and I wish to recant this order...
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  John replied 1 year ago.

Hello. Welcome to Just Answer, my name is***** allow me to assist you with your question today, I will do my very best to help you solve this problem.

If you still need help, please let me know if you can print to this printer from your Mac.

Also, what's your Mac OS version?



Customer: replied 1 year ago.
I see I have been charged $5.00 to my MC......please cancel any other charges...I have NOT authorized them......problem is solved