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Louie, Technician
Category: Printers
Satisfied Customers: 12675
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Workforce 2650 will not accept my paper tray.

Customer Question

My Workforce 2650 will not accept my paper tray.
Submitted: 1 year ago.
Category: Printers
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the only easy user doable (preliminary) tries (if have not been done):

  • • inspect the slot where the paper cassette is feed to for anything out of the ordinary using a strong flashlight;
  • • do the same for the paper cassette itself.

All other checks would be with comparing the current paper cassette with a new/known to be good one.