How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sudipto Your Own Question
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5705
Experience:  DIploma in Computer Hardware
Type Your Printers Question Here...
Sudipto is online now
A new question is answered every 9 seconds

My neighbor has a Brother's printer HL 2140 (laser printer)

Customer Question

My neighbor has a Brother's printer HL 2140 (laser printer) He does nor have the manual for it. He is 88 yrs old, half blind and half def. I was printing a Christmas letter for him and a paper is now stuck in the machine. Please advise how to retrieve paper. Also interested in purchasing a manual for its operation. Thank you kindly.
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Thanks for posting your question, there is no need to buy the manual, you can download them from the link below.

For the paper jam problem, you can follow the steps from the link below to clear the jam. Please let me know, if you need any further help, otherwise please remember to give positive rating , as that is the only way I am compensated for my time and effort.

Customer: replied 1 year ago.
Rate from 1 to 10 .1 Problem was not resolved.
Expert:  Sudipto replied 1 year ago.

Do you mean, you are not able to remove the jammed paper ?