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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HP Printer (wireless) wouldn't print. Followed answers on

Customer Question

Customer: HP Printer (wireless) wouldn't print. Followed answers on this link; fixed immediately. THX
JA: Thanks. Can you give me any more details about your issue?
Customer: Is this a live person, or a programmed response.*Printer (3+ years) stopped responding to MacAir (6 mo.) Rentered network settings per your instructions. Brief confusion when I read this: "On the product control panel ..." I thought, which product, until I reasoned that the computer doesn't really have a panel.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Printers Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: As helpful as your answer was, I respectfully ***** ***** offer. I'd contribute less.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.

Hello. Welcome to Just Answer, my name is***** allow me to assist you with your question today, I will do my very best to help you solve this problem.

What's your printer model number?

Thank you!

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