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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5495
Experience:  B.Sc. Computer Science with Honors
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How can I scan documents on a cannon MX452 to a pdf format

Customer Question

how can I scan documents on a cannon MX452 to a pdf format to my laptop computer?
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Expert:  Michelle replied 1 year ago.

let me know if you have windows or macosx on the computer thats connected to the printer

Customer: replied 1 year ago.
windows
Expert:  Michelle replied 1 year ago.

have you installed the printer on the computer and are you able to print from it

Expert:  Michelle replied 1 year ago.

please follow the steps in the picture attached

Expert:  Michelle replied 1 year ago.

let me know if you face any difficulty

Customer: replied 1 year ago.
I set up the printer per your instructions and hit start, the message on the printer comes up "wait for awhile" but the scan never starts. What next? also, in step 2 the message states "go to step 9 if you do not change the destination or scan settings"
However your instruction only has 5 steps shown?
Expert:  Michelle replied 1 year ago.

do you have canon ij scan utility installed on the computer??