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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am getting lines on the paper that is printed and there is

Customer Question

I am getting lines on the paper that is printed and there is no place nearby to get help. it is an old printer but serviceable.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model?

Customer: replied 1 year ago.
No thanks. YOu may write the answer to my question please
Customer: replied 1 year ago.
I do not chose to spen any ore money thank you
Customer: replied 1 year ago.
Canon Model #Imageclass D340
Expert:  Nathan replied 1 year ago.

Are the lines vertical, or horizontal?
Do they happen only on copies?
If you print from a computer, or scan to a computer, do you have lines?

Expert:  Nathan replied 1 year ago.

Gloria, I'm still trying to help you, the call is optional and we can continue here.

You have paid for this chat already, but I need you to reply back to me with the requested detail for me to be able to answer you.