How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1156
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
16924516
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

Printer show 6 E 1

Customer Question

printer show 6 E 1
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I am sorry that the Printer has produced this error. But, I am here to assist you in its resolution.

Well good news, this only means that the Printer is out of ink in one of its cartridges. Please see below:

The ink has run out.

Replace the ink cartridge and close the paper output cover.

Replacing a FINE cartridge

If printing is in progress and you want to continue printing, press the machine's Stop/Resetbutton for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

So please replace the Ink Cartridge and close the Paper Output Cover.

Chime in if any more assistance is needed...