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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Why is my hp printer is not printing?

Customer Question

why is my hp printer is not printing?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.


I'm sorry about the issue. What's the error or message when printing?

When did this issue first occur?

What's the model of your HP printer?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

If it's an all-in-one printer, are you still able to make a copy from the printer's glass (not print from the computer)?

Please reply at the box below. Thank you.