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Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5285
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Brother printer hl-2270dw says offline but it is on worked

Customer Question

brother printer hl-2270dw says offline but it is on worked fine before cut not working and says it is off. but it is on--wireless and my computer does not see it
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please turn off the computer, printer and router. Wait for two minutes and restart all. Then, check if the issue persists.

if the issue persists, we have to reset wireless on the printer.

Thank you.