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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Just replaced the toner cartridge in my Brother HL2270DW and

Customer Question

Just replaced the toner cartridge in my Brother HL2270DW and ready light comes on but then goes to toner light.
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Any ideas?
Customer: replied 1 year ago.
Expert:  Inder replied 1 year ago.

Hi, I believe I can help you. It seems like you need to reset the toner sensor.

Please do the following steps to reset the toner sensor.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button while turning the printer on. All lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

Let me know how this works for you.

Customer: replied 1 year ago.
Sorry for the delay in responding as I as I was traveling. I have tried your suggestions twice but to no avail. The toner light is still on.
Expert:  Inder replied 1 year ago.


I am sorry it hasn't worked for you yet. Let's try this a bit differently.

turn off power, remove the toner, insert it again and then follow the above instructions once again?