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Louie, Technician
Category: Printers
Satisfied Customers: 12467
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need help. I have a WF-350 and it seems to be trying to

Customer Question

I need help. I have a WF-350 and it seems to be trying to scan 2 sided papers, when I only have one sided. It is very slow and continues to jam.
I must have pushed a wrong button or something. I am not a good tech person
please help.
Submitted: 1 year ago.
Category: Printers
Expert:  Louie replied 1 year ago.

Hi Meg and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, proposed preliminary tries (if have not been done):

  • • perform a RESET;
  • • unplug for an extended period of time.

Please post back results / observations of the above once tried.