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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17906
Experience:  HNC Computing; Large format and multifunction printer expert
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How do I fix" The printer was unable to connect to the

Customer Question

How do I fix " The printer was unable to connect to the server" plus direction screen on the printer is too light to read. It once was dark enough to see.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there!

The following steps that may help resolve your connection problem:
1.) Completely shut down your printer and restart it
2.) Delete any pending print jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
3.) If you are using web services, try removing web services and re-adding web services again to make the printer reattach to the network.