Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
You're on the right track. If it really is connected directly to the router via an ethernet cable (router to printer), then it is on the wired LAN.
Go into devices/printers on the other computers, Add Printer, and choose Network Printer.
It should be found automatically and load the built in driver.
If this doesn't work, or you need more than just the basic print capability (also want to scan, etc), then you'll need to install the full software package from the cd on the other computers the same way.
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