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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10791
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I was in the middle of a conversation; lost it while I was

Customer Question

I was in the middle of a conversation; lost it while I was updating my payment information
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I suspect that you have completed the other case that you speak of.

But if not, the last posting to the other case - that you may have missed - went as follows:

-------------------quoting the part you may have missed----------------------

Thanks, ***** ***** steps from the link below to start the session.


If you need further help rejoining the former session with Expert Sudipto, please let me know - or contact Customer Support at, which may be able to help you more than I can. They may be contacted through


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