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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1156
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Printer screen says "Recovery Mode"

Customer Question

printer screen says "Recovery Mode"
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry to hear of this issue. You attempted a Firmware update that failed?

Customer: replied 1 year ago.
It couldn't find my printer. I have been using the printer for 3-4 months until this problem arose.
Expert:  VanMagnus Systems replied 1 year ago.

Ok, give me a few moments Sir or Madame...

Expert:  VanMagnus Systems replied 1 year ago.

Please use the link below and download and use this version of the Tool. It will walk you through the recovery process.;data=VkjUmbBFNN1JvvN1n+FqVAv3zm7Lp+VogOvcIi75qSgU003D%26amp;id=375493

Also, reboot your PC and Printer before using this Tool Please...