How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: Printers
Satisfied Customers: 36777
Experience:  Printer and scanner problem resolver for over 15 years
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

My Canon MX870 printer feeds multiple sheets of paper fron

Customer Question

my Canon MX870 printer feeds multiple sheets of paper fron the rear
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

this is an issue usually with the rollers.

Can you wipe the rollers where the paper goes in, make sure they are completely cleaned.

Then flick the paper through your fingers and put it in and tell me if it now loads it correctly.

Let me know the results please.