Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. This machine is not compatible with either 32 or 64bit versions of 10. Are you trying to revert to your previous version of windows?
That would not work and as I mentioned you would not need to change anyway. The 64bit version of windows can run 32bit programs and drivers. It does not work the other way around meaning the 32bit version can not run 64bit drivers and software. Either way though this machine is not compatible at all in either version in any way even with compatibility settings. Do you want help reverting to your old version of windows assuming that was compatible?
You're welcome and if you need help finding a compatible printer I would be happy to help you. I work on all brands and models. If you have any questions at all reply and let me know. If not please don’t forget to leave a positive rating by clicking the stars/smileys for my help - it is greatly appreciated. Please note you are rating me only not this site or your Canon.