Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I am glad to help.
Sometimes the roller can get dirty and cause the paper to slip and not feed.
Remove the paper and look for the rollers near the area where it feeds into the printer.
Use a damp paper towel with water or Windex and clean the roller. Move the roller around to clean all around.
Then it should pick up the paper.
I hope my answer was satisfactory. Did you have any further questions?
Let me know and I will be glad to help.