Printer Repair Questions? Ask IT Technicians for Answers ASAP
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The answer to your question must depend upon what computer you have, a Windows PC or an Apple computer.
(The '7 documents remaining' is likely to reference print jobs or documents in the printer's queue.)
What status is listed in the box, as to the top-most, or first-listed, of those seven print jobs?
Scroll to the right in the box, if necessary, to see it.
What is the status of the lights and indicators on the printer itself?
OK. If the 7 copies in the printer's queue are not precious and are superfluous, why not use the queue window functions and Cancel All of them?
Remove them from the printer's queue. Restart the computer for good measure. While it is restarting, turn the printer Off. Once the computer is started up again, and logged in again, turn the printer On again. Send normal print jobs.