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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Canon Pixma MG6320 printer, added some new papers on the

Customer Question

Canon Pixma MG6320 printer, added some new papers on the lower tray, then the messages started coming as upper tray has no papers! What's wrong?
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
The email became inaccessible due some password ***** please change it to "*****@******.***" or call 1-***-***-****. Thanks
Expert:  Joel Kalman replied 1 year ago.

Hello. I cannot change t email address for your JustAnswer account. Please Contact Customer Service if you are having a problem with your email notifications. You will not need them if you keep this session open. I can help your resolve your problem. Please be sure to rate my services, so that i can be compensated.


The problem is with the way your printer is configured, ether within a printing application or within the printer software. The printer tray selection should always be set to Auto in the printer software, and it should normally be set to Auto within the printing application as well. What application are you printing from?