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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My epson stylus pro 4900 keeps on giving me this prompt.

Customer Question

my epson stylus pro 4900 keeps on giving me this prompt.
"Ink Cartridge Error. Replace ink cartridge(s)." All of the inks are new,
all of them are filled, it's just when I close the lid to the right side bay,
something is causing it to think their are missing inks...
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue. I must ask; Where did all of the inks come from Sir or Madam?

Customer: replied 1 year ago.
The inks were all purchased from authorized Epson retailers and none of them were aftermarket. It's most definitely not the inks, it's something else... I'm hoping that asking me about the inks wasn't what I paid you for... I need help solving this issue.
Expert:  VanMagnus Systems replied 1 year ago.

Hello Sir or Madam. Do you still have the inks that were just replaced?

Expert:  VanMagnus Systems replied 1 year ago.

Also, while I have your full attention. When you have a Cartridge Error on the screen. It means that your Printer has an issue with one of the Cartridges. Now we can do a RESET to see if that clears up the error, if not. It will be that one of the Cartridges has a problem that the printer is attempting to warn you about.