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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Re: probs w/ printing Canon MG5520 ink out FYI - I replaced

Customer Question

re: probs w/ printing Canon MG5520 ink out FYI - I replaced the ink tanks and things are fine. If you have insights about what might have been wrong with the other tanks, I'd love to hear them - seems inconsistent to buy new tanks and have one work and
one not ...
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you always using genuine canon cartridges, or generic/refilled ones?

Customer: replied 1 year ago.
we went through all this a few days ago, just providing an update for closure. Sorry that didn't make sense the first time
Expert:  Nathan replied 1 year ago.

Oh I'm sorry your account wasn't reflecting the prior question initially. I see it now, thank you for the update.