How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I had my desk top dell computer my canon pixma

Customer Question

I had my desk top dell computer my canon pixma mg3520 3 in 1 printer will print but will not do I reset it so it will scan again?
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What version of windows or mac is on the computer?

Customer: replied 1 year ago.
dell windows home premium 620 I think
Expert:  Freddy M. replied 1 year ago.

Which version of windows? If you are not sure open any folder. On the left side you will see either computer or this pc. Right click on that and click on properties. The window that opens will say which you have.

Expert:  Freddy M. replied 1 year ago.

I don't do calls I am opting out good luck.

Customer: replied 1 year ago.
Okay thank you so much
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. What seems to be the issue. (As I read your above statements.)