Printer Repair Questions? Ask IT Technicians for Answers ASAP
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How is it connected to the Mac?
I will need to opt out and open this to all experts since you are using bluetooth.
Choose Apple menu > System Preferences and click Print & Scan.Open Print and Scan preferences Hold down the Control key as you click in the list at the left, and choose “Reset printing system” from the menu that appears.Click on the plus sign and re-add the printers you use. Then try printing again.
I suggest you use WiFI not Bluetooth.