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littlerusty2005, Technician
Category: Printers
Satisfied Customers: 5918
Experience:  Printer expert
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How do es the back of a 5500 series open? I have a paper jam

Customer Question

How do es the back of a 5500 series open? I have a paper jam I cannot get to.
Submitted: 1 year ago.
Category: Printers
Expert:  littlerusty2005 replied 1 year ago.

Hello, my name is Rusty. I carry videos on hand for various printers, click here to see step by step on how to clear the jam.

Unplug the printer, and turn it so the display is facing away from you. Tip it to the left on its side. There is a little lever on the back at the top to open the paper feed, and that should get you into the paper jam.