How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I need to install my canon printer so I can use it with my

Customer Question

I need to install my canon printer so I can use it with my mac
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. How is it connected to the Mac? What version of Mac are you using?

Customer: replied 1 year ago.

I'm using the mac book pro. The printer is not connected as I can't get it to work, and don't know what else to do. I had a brother that worked but broke recently, so I'm trying to replace it with this canon.

Expert:  Freddy M. replied 1 year ago.

I meant is it connected directly to the Mac with a usb cable, over wifi etc? I also need to know the version of Mac OS you use, if you are not sure click on the apple menu and then about this Mac is will have the OS number there.