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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson printer wireless" "epson XP-802 premium says "not

Customer Question

Epson printer wireless" "epson XP-802 premium says "not connected to printer" for printing documents from Adobe Reader. checking printer settings - can do a "test print" page but no other documents - continuously reads not connected to printer
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.


I'm sorry about the issue. Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Are you currently able to print anything else, such as a web page or an email message or a photo file, etc.?

Please reply at the box below. Thank you.