How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11054
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
Type Your Printers Question Here...
Russell H. is online now
A new question is answered every 9 seconds

How do I print documents on both sides of the paper with an

Customer Question

How do I print documents on both sides of the paper with an MFC-J870DW? Sometimes it surprises me and does it - I love it! - but I can't figure out why. I have a Mac; connected via wi-fi.
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That sort of printing is called 'duplex' printing. If you have a control in your printer's driver settings that reads, 'Duplex' or 'Duplex printing', then activate that control before sending the print job. Also, if using MS Word, be sure to set the printing controls in MS Word to duplex printing also.

Your printer model is listed as being capable of 'automatic duplex printing' (2-sided), so there should be no problem. Is it not capable of this because there is some problem or error? if so let me know please, and I will advise you.