Printer Repair Questions? Ask IT Technicians for Answers ASAP
Do you mean the paper is coming out blank ?
Thanks for the update, as you cannot copy, it means the problem is within the printer and in most of the cases it is the printhead which is clogged or defective, if you have not tried to clean the printhead yet then, follow the steps below to clean it and check the result. If the problem persist then, unfortunately the printhead is defective and you have to replace the printhead.