How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have an MFC-730N. It is about 1 year old. Whhen I want to

Customer Question

I have an MFC-730N. It is about 1 year old. Whhen I want to change the toner cartridge, a friend told me the carriage for the cartridge was removed. I bought a nerw one, plus a new tonor cartridge and easily inserted. HOWEVEr, I cannot print. I am a doctor and need this rinter. Help!
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when you try to print now?

Customer: replied 1 year ago.
I have a Brother MFC-7960. I tried to change the toner withh a new carriage for inserting and it doesn't work at all.
Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.


What exactly though do you mean with it does not work at all?

I need to know specifically what is happening please.