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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Suddenly my Mac isn't recognizing my Epson WF 7520 printer.

Customer Question

Suddenly my Mac isn't recognizing my Epson WF 7520 printer. Mac updated to El Capitan.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.


I'm sorry about the issue. Was this printer working on El Capitan previously?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

If it's wireless, what's the status of the wi-fi/wireless light / icon on the printer?

Was there any change recently to your computer or printer or internet modem/router device that may have caused this issue?

Please reply at the box below. Thank you.