How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17925
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

I have a Canon series 800 fax/printer that uses 224 and 226

Customer Question

I have a Canon series 800 fax/printer that uses 224 and 226 ink cartridges. I recently replaced all of the cartridges and everything worked fine. This equipment is im my home and sees very light usage. Today, all cartridges have the warning light on and the machine will neither print or fax. Please help. Thank you....Bob
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi Bob,

Try removing the cartridges and wipe the contacts on both the cartridges and on the printhead with a lightly dampened cloth.

Then firmly reinsert all cartridges and try again.

Let me know if that works...