How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask WesPCDr Your Own Question
WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
21171802
Type Your Printers Question Here...
WesPCDr is online now
A new question is answered every 9 seconds

Brother Printer HL2170 - Serial Number U61946EOJ602909 Just

Customer Question

Brother Printer HL2170 - Serial Number U61946EOJ602909 Just keeps printing blank pages. I uninstalled and re-installed and cannot get it to print anything. ERROR light is now on. Please give me tech support phone number to talk me through this error or call me now 1-***-***-**** Thank you, *****
Submitted: 1 year ago.
Category: Printers
Expert:  WesPCDr replied 1 year ago.

Hi, I can help with the printer issue.

Expert:  WesPCDr replied 1 year ago.

The problem is due to a faulty toner cartridge. Turn off the printer and replace the toner cartridge. Then turn the printer back on.