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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I had a mfc240c and the read wouldn't print so I got another

Customer Question

I had a mfc240c and the read wouldn't print so I got another mfc240c new on line a while back. I just set it up tonight and only the red and yellow will print no matter how much it cleans. Help, I love my printer but I need all the cilers to work.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I am sorry about the issue Sir or Madame. But I have a quick question for you. This is a new printer that you just purchased Online???