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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Https://www.google.ca/search?rlz=1C1SKPC_enCA379&es_sm=9

Customer Question

https://www.google.ca/search?rlz=1C1SKPC_enCA379&es_sm=93&nfpr=1&biw=1031&bih=473&q=When+i+purchased+a+new+Epson+printer+EXPRESSION+HOME+XP-420+is+it+compatible+to+Windows7?&spell=1&sa=X&ved=0CBkQBSgAahUKEwi4ppHyxcrIAhUKK4gKHbPLAkQ
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hi,

I'm sorry about the issue. Where does it say Ad-Hoc Mode, on the printer's screen, or on the computer's screen?

Are you trying to set up the printer with a USB cable connecting from the printer to the computer? Or are you trying set up wireless printing?

Is this a new printer or new computer or was it working previously?

What is the brand / model of your Internet/wireless modem/router device?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,