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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38195
Experience:  Troubleshoot printers, scanners, etc.
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I was changing the ink cartridge and now the cartridge is

Customer Question

i was changing the ink cartridge and now the cartridge is jammed on the left side of the printr. the printer is to look in the manual but it is misplaced. the model is pixma mx892
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hi,

I'm sorry. Did this issue first occur only after you have changed the ink cartridge?

Do you have a windows or mac computer?

- Please click on the website below for instructions / illustrations for how to remove paper jam anywhere in the printer:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=48712

- If paper jam occurs in the ADF (Auto Document Feeder), please click on the website below:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=52238

Also, if you need the User manual for your printer, then please download it at the website below:

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx892#BrochuresAndManuals

Please reply at the box below to continue troubleshooting. Thank you.