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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Cannon MX922 printer; i have a screen that says

Customer Question

I have a Cannon MX922 printer; i have a screen that says support code:2800, the printer will not print.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you sure that is 2800, and not perhaps B200?

Expert:  Nathan replied 1 year ago.

That one is commonly misread.

If it is really 2800, that just indicates that the ADF (document feeder cover, the part over the scanner) is in the option position. That is the one you need to check.

If you have a different message or that doesn't help, let me know.