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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17620
Experience:  HNC Computing; Large format and multifunction printer expert
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The reminder that the toner keeps coming up despite the fact

Customer Question

The reminder that the toner keeps coming up despite the fact that new toner has been inserted.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

Are you using a genuine OEM toner?

Check that the internal sensors are clean - use a vacuum cleaner to remove any dust or excess toner.

Remove the toner and firmly reinsert it again.

If that doesn't work and you need further assistance, please confirm the model number.

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